Privacy Policy
RCTracks.io (“RCTracks.io”) respect your privacy. This Privacy Policy describes the types of Information we collect through our service (“Service”) and via our online presence, which include our main website at RCTracks.io (our “Site”).
This policy also describes how we use collected Information, with whom we share it, your rights and choices, and how you can contact us about our privacy practices.
This policy does not apply to third-party websites, products, or services, even if they link to our Services or Sites, and you should consider the privacy practices of those third-parties carefully.
1. Overview
RCTracks.io obtains Personal Data about you from various sources to provide our Service and to manage our Site. “You” may be a visitor to our website, a user of our Service (“RCTracks.io User”), or a customer of a User (“Customer”).
If you are a Customer, RCTracks.io will generally not collect your Personal Data directly from you. Your agreement with the relevant RCTracks.io User should explain how the RCTracks.io User shares your Personal Data with RCTracks.io, and if you have questions about this sharing, then you should direct those questions to the RCTracks.io User.
2. Information We Collect
The Information that we collect depends on the context of your interactions with RCTracks.io.
However, the Information we collect broadly falls into the following categories:
A. Information you provide to us
You (or your organization) may provide certain Personal Information to us when you use the Service or sign up for a RCTracks.io account, consult with our customer service team, send us an email, or communicate with us in any other way.
Listings
We collect information about you (or your organization) when you add a listing on our site. This information may include, but is not limited to, your name, IP address, email address, phone number, address, locations details including GPS coordinates and any other details that might be requested from you for the purpose of adding your business listings.
Listing Reviews
We collect information about you when you submit a review of a listing on our site. This information may include, but is not limited to, your name, email address, IP address, website url, image(s), review ratings and review texts.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Listing Contact Forms
We may collect information about you when you submit a contact form to a listing. This information may include, but is not limited to, your name, email address, IP address and contact texts.
User data/profile
We collect information about you during the registration and edit profile process on our site. This information may include, but is not limited to, your name, email address, phone number, address, IP and any other details that might be requested from you for the purpose of building your public profile.
Any profile information provided to this site may be displayed publicly.
B. Information we collect automatically
When you use the Service, we may automatically collect or receive certain information about your device and usage of the Service (collectively “Service Usage Data”). We use cookies and other tracking technologies to collect some of this information. For further information, please review the section below and our Cookie Statement available here.
Service Usage Data may include:
- Device information: We collect information about the device and applications you use to access the Service, such as your IP address, your operating system, your browser ID, and other information about your system and connection.
- Log data: Our web servers keep log files that record data each time a device accesses those servers and the nature of each access, including originating IP addresses and your activity in the Service (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take (for example, which features you used)), device event information (such as system activity, error reports (sometimes called ‘crash dumps’)), and hardware settings. We may also access metadata and other information associated with files that you upload into our Service.
- Usage data: We collect usage data about you whenever you interact with our Service, which may include the dates and times you access the Service and your browsing activities (such as what portions of the Service you used).
C. Information we collect from other sources
From time to time, we may obtain information about you from third-party sources, such as public databases, social media platforms, third-party data providers, and our joint marketing partners.
Examples of the information we receive from other sources include public business/personal information (such as name, address, email, phone), device information (such as IP addresses), location (such as city and state). We use this information, alone or in combination with other Personal Information we collect, to enhance our ability to provide relevant marketing and content to you and to develop and provide you with more relevant features, and service.
3. Use of Personal Information
We may use the Personal Information we collect or receive through the Service (alone or in combination with other data we source) for the purposes and on the legal bases identified below:
- Display your business information in a public facing manner (such as a web page or API request) and allow website users to search and view submitted listing information.
- Send you important account/order/service information.
- Provide a way for users to contact your listing via the provided contact information.
- Notify you of user interactions such as but not limited to review and contact notifications.
- Respond to your queries or complaints.
- Set up and administer your account, provide technical and/or customer support, spam prevention and to verify your identity. We do this on the basis of our legitimate business interests.
- Spam prevention.
- Send the Customer contact message and details to the listings contact email.
- Monitor the contact system for spam and abuse.
- Send you important account/order/service information.
- Set up and administer your RCTracks.io User account, provide technical and/or customer support, and to verify your identity.
4. Third-Party Integrations
We may use the Information we collect or receive through the Service, as a processor and as otherwise stated in this privacy policy, to enable your use of the integrations and plugins you choose to connect to your RCTracks.io User account.
5. Cookies
Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and transferred to your device. We use cookies to collect information in order to improve our Websites for you. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help feature on most browsers provide information on how to accept cookies, disable cookies or to notify you when receiving a new cookie. If you do not accept cookies, you may not be able to use some features of our Websites and we recommend that you leave them turned on.
This website uses invisible reCAPTCHA from Google to protect our forms from spam. The use of invisible reCAPTCHA is subject to the Google Privacy Policy and Google Terms of Use.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
6. Embedded Content From Other Websites
Articles on this site may include embedded content (e.g. maps, videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
RCTracks.io service relies on and uses Google Maps API to embed maps in order to provide its visitors and users a enhanced experience. You can consult Google’s Privacy Policy for further information about how they handle your data.
7. Analytics
We may also collect information whenever you use our Website (“Log Data”). This Log Data may include, but is not limited to information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Websites that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase our Websites’ functionality. These third party service providers have their own privacy policies addressing how they use such information.
8. How We Disclose Personal Data
We may share and disclose your Personal Information with our Affiliates and to the following types of third parties for the purposes described in this privacy policy (for purposes of this section, “you” and “your” refer to Users, Customers, and Visitors unless otherwise indicated).
(i) Our service providers: Sometimes, we share your information with our third-party service providers working on our behalf for the purposes described in this privacy policy. For example, companies we’ve hired to help us provide and support our Service or assist in protecting and securing our systems and services and other business-related functions.
Other examples include analyzing data, hosting data, engaging technical support for our Service, processing payments, and delivering content.
(ii) Advertising partners: We may partner with third-party advertising networks, exchanges, and social media platforms (like Facebook) to display advertising on the RCTracks.io sites or to manage and serve our advertising on other sites, and we may share Personal Information of Members and Visitors with them for this purpose. We and our third-party partners may use cookies and other similar tracking technologies, such as pixels and web beacons, to gather information about your activities on the RCTracks.io sites and other sites in order to provide you with targeted advertising based on your browsing activities and interests.
(iii) Any competent law enforcement body, regulatory body, government agency, court or other third party where we believe disclosure is necessary (a) as a matter of applicable law or regulation, (b) to exercise, establish, or defend our legal rights, or (c) to protect your vital interests or those of any other person.
(iv) A potential buyer (and its agents and advisors) in the case of a sale, merger, consolidation, liquidation, reorganization, or acquisition. In that event, any acquirer will be subject to our obligations under this privacy policy, including your rights to access and choice. We will notify you of the change either by sending you an email or posting a notice on our RCTracks.io Site.
(v) Any other person with your consent.
We may also share anonymized, aggregated information with selected third parties for statistical purposes.
9. How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
10. What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
A. Where we send your data
We will only send your data to the email address registered with your account on our Site.
B. Your contact information
If you have any privacy-specific concerns please feel free to contact us at privacy@rctracks.io
5. Payments
We accept payments through Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information.
Please see the Stripe Privacy Policy for more details.
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
Please see the PayPal Privacy Policy for more details.
